Lou Gerstner – IBM’s Digital Transformation Change Master

Lou Gerstner Digital Transformation Change Master

Louis V. Gerstner Jr.

If the 2016 Australian eCensus hadn’t been such a disastrous failure most people would not have known that IBM had provided the digital transformation services to the Australian Bureau of Statistics. As a result of the debacle IBM suffered immense reputational damage plus incurred a large payout in compensation to the Australian Government with two senior IBM staff being shown the door.
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Ella Ingram – Change Instigator

Do you read every page of the fine print in the terms and conditions when taking out travel insurance? In the case of QBE Insurance, the Product Disclosure Statement is 103 pages long. Ella Ingram and her mother didn’t read all the pages either.

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In 2011, Ella was a Year 11 student at Melbourne Girls’ College. She and other students of Roger Dunscombe’s media studies class were looking forward to the ten-day Art, Design and Media study tour to New York planned for April 2012.
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John Birrell – Change Instigator

First they ignore you, then they laugh at you, then they fight you, then you win.
— Mahatma Gandhi

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John Henry Winter Birrell OAM, ISO (1924-2003)

In 1959, when Victoria Police Surgeon Dr John Birrell started to give public talks on the effects of alcohol on driving, he soon found himself gagged from speaking. The problem was he was upsetting powerful interests who didn’t want his views to be heard.

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Robin Warren – Change Initiator Extraordinaire

This is a condensed version of an essay on how Dr Robin Warren discovered the cause of stomach ulcers.

The unabridged essay, Warren and Marshall – Changemakers, can be downloaded here.

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It’s not what you look at that matters, it’s what you see.
— Henry David Thoreau, American essayist

The 11th of June 1979 was a day clinical pathologist Robin Warren would never forget. It wasn’t just the fact this day was his forty-second birthday and he would be celebrating with his family that evening. No, something he was viewing in the microscope caught his eye which he described as “a funny-looking thin blue line stuck on the surface of the cells in some areas”.

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Ava the Honey Bee – Change Instigator

Ava the Honey Bee - cover

This fable shows a change instigator at work. It was written in 2015 for my granddaughter, Ava, as a 20-page illustrated book for her second birthday. It tells how our hero, Ava, a young honey bee learning how to become a foraging bee, uses her keen observation skills to expose a potential calamity for the hive. But her fellow bees don’t want to change their ways and so they ignore her. In the end, Ava’s persistence pays off and eventually others take up the cause and the colony makes the decision to move out of harm’s way. A wise move by all involved.

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