Empathy and Police Work – How Ron Iddles changed policing for the better

Empathy and respect when dealing with criminals is not something the public would normally expect of a police officer. Hardly a week goes by with some public figure is claiming the government is “soft on crime” and demanding a get-tough response. And, spurred on by sections of the media, the majority of the public would seem to agree.

Homicide Detective Ron Iddles shows empathy

Detective Senior Sergeant Ron Iddles OAM

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Lou Gerstner – IBM’s Digital Transformation Change Master

Lou Gerstner Digital Transformation Change Master

Louis V. Gerstner Jr.

If the 2016 Australian eCensus hadn’t been such a disastrous failure most people would not have known that IBM had provided the digital transformation services to the Australian Bureau of Statistics. As a result of the debacle IBM suffered immense reputational damage plus incurred a large payout in compensation to the Australian Government with two senior IBM staff being shown the door.
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John Kotter – Leading Change Guru

When Professor John Kotter published his seminal work on leading change there was something unusual about this 197-page book written by an academic; there were no references to other works, nor was there a bibliography.

John P. Kotter
 

Dr. John P. Kotter

The centrepiece of the book was an 8-step process for leading change. Kotter didn’t even claim credit for this as he said he gleaned it from observing what successful leaders actually did in transforming their organisations and from other cases that had failed.
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John Boyd – Misunderstood Genius of Warfighting

How does one begin to pay homage to a warrior like John Boyd? He was a towering intellect who made unsurpassed contributions to the American art of war.
– General Charles C. Krulak, Commandant U.S. Marine Corps

John Boyd in F-86 Fighter Korea

Col John R. Boyd U.S. Air Force (Ret)
23 Jan 1927 – 9 Mar 1997

The UN-dictated rules of engagement for the allied forces operating against North Korea were quite specific. No pilot was to go across the Yalu River into Manchuria (China) under any circumstances. But this didn’t stop Lieutenant John Boyd and his flight leader, RAF exchange officer Jock Maitland, and others from breaking the rules from time to time.
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Ian Kiernan – Change Master

We must be the change we want to see in the world
–Gandhi
Ordinary people need to lead and not sit there and think that governments are going to spoonfeed them and look after them and look after the country, because they won’t.
–Ian Kiernan[1]

Ian Kiernan
If there is one person who epitomises the maxim “change yourself, change others, change the world”, it is Ian Kiernan, AO – Chairman, Clean Up Australia and Clean Up the World.
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Ella Ingram – Change Instigator

Do you read every page of the fine print in the terms and conditions when taking out travel insurance? In the case of QBE Insurance, the Product Disclosure Statement is 103 pages long. Ella Ingram and her mother didn’t read all the pages either.

Ella_Ingram_ABC_7

In 2011, Ella was a Year 11 student at Melbourne Girls’ College. She and other students of Roger Dunscombe’s media studies class were looking forward to the ten-day Art, Design and Media study tour to New York planned for April 2012.
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John Birrell – Change Instigator

First they ignore you, then they laugh at you, then they fight you, then you win.
— Mahatma Gandhi

John_Birrell_01

John Henry Winter Birrell OAM, ISO (1924-2003)

In 1959, when Victoria Police Surgeon Dr John Birrell started to give public talks on the effects of alcohol on driving, he soon found himself gagged from speaking. The problem was he was upsetting powerful interests who didn’t want his views to be heard.

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